Orders received by 10am are dispatched same business day via courier. If there is going to be any delay you will be notified the day of your order, or the next business day.
Delivery timeframes are generally:
Melbourne Metro - Next Business Day
Sydney & Adelaide Metro - Next Business Day or Two Business Days for large deliveries
Brisbane Metro - Two Business Days or Three Business Days for large deliveries
Regional Areas - Next Business Day to Ten Business Days depending how far you from Melbourne. Most common is two - three business days.
Do you ship to PO Boxes and Parcel Lockers?
Yes we ship to PO Boxes and Parcel Lockers. Please select parcel post as your delivery option on checkout.
We deliver Internationally. Please email us at firstname.lastname@example.org with your proposed order and delivery address and we will contact you with a freight quote.
Local Pickup from Port Melbourne
Local pickup from our Port Melbourne warehouse is available Monday to Friday 9am - 5pm (closed public holidays).
Authority to Leave
In the event you aren't home and there is a safe place to leave the parcel please tick the "authority to leave field" during checkout, and leave further instructions in the comments field.
Courier pricing for Victoria, New South Wales, South Australia, Queensland, Western Australia and Tasmania range from $15 - $25.
VIC Metro - $15
VIC - $25
NSW Metro - $20
NSW - $25
TAS - $25
SA Metro - $20
SA - $25
WA - $25
NT - $60
QLD - $25
Additional charges may apply for remote or rural locations and will be communicated with you before your order is processed.