Bellboy & Hotel Luggage Trolleys | BNB Supplies Australia

Q: What’s the difference between the 3-star, 4-star, and 5-star bellboy trolleys?

The 3-star model is flat-packed and uses swivel-brake castors. The 4-star and 5-star models are fully welded with flat-free wheels and hammerlock foot brakes. The 5-star trolley also includes an inset carpet that can be customised with your hotel logo.

Q: Do all trolleys come pre-assembled?

No. The 3-star model ships flat-packed and requires assembly. The 4-star and 5-star trolleys arrive fully assembled.

Q: Can I add my hotel logo to the trolley?

Only the 5-star bellboy trolley offers an inset carpet that can be customised with your hotel logo. The 3-star and 4-star versions do not support branding.

Q: What kind of brake does each trolley have?

The 3-star trolley includes a swivel caster with a brake. The 4-star and 5-star trolleys feature a hammerlock foot brake for greater stability and control.

Q: What is a flat-free wheel?

A flat-free wheel is a solid or foam-filled rubber wheel that does not require air and cannot go flat. These wheels are commonly used on hotel trolleys because they are maintenance-free, non-marking, and provide a smooth ride across various surfaces.

Make a memorable first impression with our premium collection of bellboy trolleys – also known as bellhop carts or hotel luggage trolleys – trusted by luxury hotels and resorts across Australia. Whether you're managing a boutique property or a 5-star establishment, these porter trolleys deliver the perfect blend of form, function, and finesse.

Our Wagen 4-Star Bellboy Trolley is a best-seller, popular among 5-star hotels thanks to its exceptional build, elegant finishes, and wall-to-wall carpeted deck. For properties seeking branded elegance, the Wagen 5-Star Trolley features an inset carpet that can be personalised with your hotel logo — the only feature distinguishing it from the 4-star model.

All luggage trolleys feature flat-free wheels, protective bumpers, and stainless steel frames in brushed silver, gold, or black titanium.

At BNB Supplies, we offer bellhop trolleys designed for real-world hospitality — built to last, easy to maneuver, and refined in appearance.

Feature	3-Star Trolley	4-Star Trolley	5-Star Trolley
Frame Material	304 Stainless Steel	304 Stainless Steel	304 Stainless Steel
Construction	Bolted flat-pack (assembly required)	Fully welded (pre-assembled)	Fully welded (pre-assembled)
Wheel Type	200mm non-marking rubber castors	250x4mm foam-filled flat-free wheels	250x4mm foam-filled flat-free wheels
Flat-Free Wheel	❌ No	✅ Yes	✅ Yes
Brake Type	Swivel caster with brake	Hammerlock foot brake	Hammerlock foot brake
Carpet Design	Wall-to-wall (non-customisable)	Wall-to-wall (non-customisable)	Inset carpet (customisable)
Deck Capacity	300kg	500kg	500kg
Custom Branding	❌ No	❌ No	✅ Yes
Recommended For	Budget hotels, motels	4-star and 5-star hotels	5-star hotels seeking branding

What’s the difference between the 3-star, 4-star, and 5-star bellboy trolleys?

The 3-star is a flat-packed, more economical option with basic swivel-brake castors. The 4-star is pre-assembled, built for durability, and features flat-free wheels and a hammerlock foot brake. The 5-star model adds a customisable inset carpet for branding but is otherwise identical to the 4-star.

Do all trolleys come pre-assembled?

No. The 3-star model is shipped flat-packed and requires assembly. The 4-star and 5-star trolleys arrive fully welded and ready to use.

Can I add my hotel logo to the trolley?

Only the 5-star bellboy trolley includes a customisable inset carpet where your hotel logo can be engraved. The 3-star and 4-star models come with a fixed wall-to-wall carpet base that cannot be branded.

What kind of brake does each trolley have?

The 3-star trolley uses a single swivel caster with a brake. The 4-star and 5-star trolleys both include a hammerlock foot brake system, offering greater control and safety during guest service.

What is a flat-free wheel?

A flat-free wheel is a puncture-proof wheel made from solid polyurethane or foam-filled rubber. Unlike air-filled tyres, flat-free wheels never deflate and require no maintenance. They're ideal for hotel trolleys as they offer smooth, quiet movement, are non-marking, and provide long-lasting durability without the risk of going flat — even under heavy use.